Home : Services : Continued Service Program

At SolveIT Inc. we understand how businesses are struggling with their vendors trying to fix bugs or implement newer updates to their systems. We have come-up with a unique offer, the Continued Service Program, which is sure to alleviate you from any stress related to fixing bugs or constantly updating newer configurations. It’s a pay as you go program that will enable customers to ensure that their minor ongoing development and support needs are met once the application is in production and continue even after expiration of the Warranty period.

Now, we believe in our core application development and would vouch for its robust performance. However, the Continued Service Program is geared toward system iterations and enhancements and also protects you in the rarest event of an issue with our application. The way it works is very simple. You buy a minimum number of hours of development time based on your needs and use the time for your development and support needs for a project. When the number of hours is exhausted then replenish the account for more hours. A status report will be sent to you on a monthly basis based on the time spent on a project.

Conventional Support Contract
More of a troubleshooter
Every call is considered billable
Hours aren't redeemable
Fixed plans
Focused on fixing bugs and issues with existing system
SolveIT Continued Service Program
A trusted technology partner
Hours are billed once the project implementation starts
Easy, rollover options
Flexible options to suit the needs of large and small businesses
Concentrated toward system enhancements and updates
Salient Features
A trusted partner that caters to your technology needs.
Ability to provide highly-specialized resources required to fulfill your crucial projects.
Highly experienced in designing and implementing critical assignments on deadline.
Provide reliable support to your technology implementations and also offer periodic software upgrades.
Provide a competitive edge with our core technical skills.